Your privacy is foundational to Happy Labs.
Protected health information you share with us is treated as HIPAA-protected. Records are encrypted in transit and at rest, and are never sold or shared with advertisers.
Information we collect
Account details (name, contact information, date of birth), the health information you provide during intake, payment information processed by our payment provider, and basic usage data from your visit.
How we use your information
To provide and coordinate your care, to let our physicians evaluate you, to fulfill and ship prescriptions through licensed pharmacies, to process payments, and to operate, secure, and improve our service.
How we share it
With the treating physicians and the licensed pharmacies involved in your care, with service providers who process payments or operate our platform under confidentiality obligations, and when required by law. We do not sell your personal or health information.
Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to those who need it to support your care.
Your choices and rights
You may request access to or correction of your information and may cancel your account. Some records are retained as required by medical and legal recordkeeping rules.
Cookies and analytics
We use standard analytics and advertising measurement to understand site performance. These tools do not receive your protected health information.
Contact
For privacy questions, contact our support team at support@happylabco.com.